1. Who we are

This Privacy Policy applies to Salam Solar (“Salam Solar,” “we,” “us,” or “our”) and to the website at salamsolar.com and any subdomains, redirect domains (salaamsolar.com, salamsolar.net, salamsolar.org), forms, calls, and text messages we operate. We provide residential and commercial solar services in Michigan.

2. Information we collect

We collect information you give us directly when you:

• Submit a contact, eligibility, or quote form on our website (name, email address, phone number, home address, electricity provider, recent bill amount, and any notes you include)
• Reply to our calls, texts, or emails
• Send us photos of your home, roof, or utility bill for review
• Sign or interact with documents related to your solar agreement

We also collect technical information automatically when you use our site:

• Standard log data (IP address, browser type, pages visited, referring page, time on site)
• Cookies and similar technologies for analytics and ad performance measurement
• Approximate location derived from IP address

3. How we use your information

We use the information you provide to:

• Determine whether your home qualifies for our no-upfront-cost solar offer
• Contact you by phone, text, or email to follow up on your request
• Walk you through the agreement, answer questions, and schedule appointments
• Coordinate site surveys, installation scheduling, and utility interconnection
• Improve our website, service, and customer experience
• Comply with legal obligations and enforce our agreements

4. Phone calls and text messages (TCPA consent)

By submitting your phone number on our website or to our team, you consent to receive calls and text messages from Salam Solar at the number you provided, including calls placed using automated technology and prerecorded or AI-generated voice messages, regarding your inquiry and our services. Message and data rates may apply. Text frequency varies. Reply STOP to opt out of texts at any time, or reply HELP for help. Consent is not a condition of purchase. You can ask to be removed from our call list by emailing info@salamsolar.com.

5. How we share information

We do not sell your personal information. We share information only with:

• Service providers who help us operate the business — for example, our CRM, scheduling, hosting, email, and call/text platforms — under agreements that limit how they may use your data
• Installation and finance partners directly involved in providing your solar service, only as necessary to deliver the service
• Your utility (e.g., DTE, Consumers Energy) when required to complete interconnection paperwork on your behalf
• Government authorities if required by law, subpoena, or to protect our rights or safety
• Successors in the event of a merger, acquisition, or sale of business assets

6. Cookies and tracking

We use cookies, pixels, and similar tools to understand how visitors use our site, measure ad performance, and improve the experience. This may include analytics services (such as Google Analytics) and advertising platforms (such as Meta/Facebook). You can control cookies through your browser settings; disabling cookies may limit some site features.

7. Your choices

• Email: Click “unsubscribe” at the bottom of any marketing email.
• Texts: Reply STOP to any text message.
• Calls: Tell our team or email us to be removed from our call list.
• Access & deletion: Email info@salamsolar.com to request a copy or deletion of the personal information we have about you. We’ll respond within 30 days.

8. Data security

We use reasonable technical and organizational safeguards to protect personal information. No internet transmission is 100% secure, however, and we cannot guarantee absolute security. If you believe your information has been compromised, contact us immediately.

9. Children’s privacy

Salam Solar’s website and services are intended for adults. We do not knowingly collect information from children under 13. If we learn we have, we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent change. Material changes will be posted on this page; continued use of the site after changes constitutes acceptance.

11. Contact us

Questions, requests, or complaints about this policy:

Salam Solar
Email: info@salamsolar.com
Web: salamsolar.com
Service area: Metro Detroit and Michigan